role to the Operations Manager and to ensure all customers queries, quotations and orders are effectively Charge process Customer service Maintains effective working relationships with customers (both internal internal and external) to render highest quality of services Identifies and solves problems creatively, whilst
role to the Operations Manager and to ensure all customers queries, quotations and orders are effectively Charge process Customer service Maintains effective working relationships with customers (both internal internal and external) to render highest quality of services Identifies and solves problems creatively, whilst
balance between great Customer Service and Cost Compression is struck by satisfying Customer Demand in a Safe
and Visitors.
Enhanced Customer Service
Maintain good Customer relations by delivering on promise
/> Feedback on all Customer comments, queries and suggestions within the service level agreement.
planning and procurement to transportation and customer service, while also leveraging technical expertise costs, and ensure timely delivery of goods and services . Coordinate with suppliers , vendors , and other ensure a smooth flow of materials, products , or services throughout the supply chain. Oversee transportation
planning and procurement to transportation and customer service, while also leveraging technical expertise costs, and ensure timely delivery of goods and services . Coordinate with suppliers , vendors , and other ensure a smooth flow of materials, products , or services throughout the supply chain. Oversee transportation
Attention to detail Work under pressure Excellent customer service skills Sound understanding of Incoterms Must
Attention to detail Work under pressure Excellent customer service skills Sound understanding of Incoterms Must
compliance to systems, processes and controls. Customer Services / Relationship Management - Establish and address required forums / events - Manage client services - Handle escalated problems, enquiries and needs products and services - Maintain excellent client services - Ensure competitive products and services - Ensure suppliers and buyers Excellent Service Delivery - Deliver client services - Handle client enquiries and
any new business opportunity.
turnover and ensure adequate stock levels to meet customer demand. Warehouse Operations: Supervise and coordinate accurate fulfillment of customer orders. Coordinate with sales and customer service teams to prioritize orders track order status and provide visibility to customers. Shipping and Receiving: Manage inbound and outbound