efficient handling of product returns, ensuring customer satisfaction, implementing strategies to minimise Coordinate with various departments, including customer service, sales agents, and quality control to streamline near dated stock items with the sales teams. 3. Customer Communication and Resolution Serve as the primary fixes. Work closely woth customer service representatives to address customer concerns and facilitate return rates. Optimize all SKU stock levels in all customer outlets and Distribution Centres. Generate regular
efficient handling of product returns, ensuring customer satisfaction, implementing strategies to minimise
consists of: Operational staff, Invoicing staff, and Customs clearance staff.
Key Responsibil
le for day-to-day Operational, Forwarding and Customs clearing management of Johannesburg and all responsibilities
and are dedicated to delivering effective customer service, we encourage you to apply. Requirements: towards delivering effective customer service and maintaining high customer satisfaction levels. Excellent
and are dedicated to delivering effective customer service, we encourage you to apply. Requirements: towards delivering effective customer service and maintaining high customer satisfaction levels. Excellent
balance between great Customer Service and Cost Compression is struck by satisfying Customer Demand in a Safe
and Visitors.
Enhanced Customer Service
Maintain good Customer relations by delivering on promise
/> Feedback on all Customer comments, queries and suggestions within the service level agreement.
conform to the requirements of the customer Evaluate and follow up on service levels Liaise with various departments Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports and ensure the driver sign's for each POD Ensure customer satisfaction both internally and externally Liaise Quality, Health and Safety and KPI's Ensure that customer KPI's are known, understood, measured, managed
Our client in the Retail Industry, requires the services a detail-orientated Planning Manager to manage extraction and transport operational plans to service end customer needs. Managing and understanding Distribution management and people scheduling Managing customer service Establishing processes, policies, performance
planning and procurement to transportation and customer service, while also leveraging technical expertise costs, and ensure timely delivery of goods and services . Coordinate with suppliers , vendors , and other ensure a smooth flow of materials, products , or services throughout the supply chain. Oversee transportation
planning and procurement to transportation and customer service, while also leveraging technical expertise costs, and ensure timely delivery of goods and services . Coordinate with suppliers , vendors , and other ensure a smooth flow of materials, products , or services throughout the supply chain. Oversee transportation