suppliers and ensure the best price, quality and service is being achieved. Key responsibilities Building Negotiating prices and contracts for consumable and services Assist in sourcing new suppliers for packaging supplier performance relative to pricing increases, service levels and quality Negotiate shipping rates locally with all local suppliers nationally on price, service levels and quality Monitor and report on changes skills Contract setting experience with suppliers / service providers (incl rebate negotiations) Sourcing of
suppliers and ensure the best price, quality and service is being achieved. Key responsibilities Building Negotiating prices and contracts for consumable and services Assist in sourcing new suppliers for packaging supplier performance relative to pricing increases, service levels and quality Negotiate shipping rates locally with all local suppliers nationally on price, service levels and quality Monitor and report on changes skills Contract setting experience with suppliers / service providers (incl rebate negotiations) Sourcing of
industry. Experience managing service level agreements (SLAs) with third-party service providers. Strong leadership productivity. Manage and maintain service level agreements (SLAs) with third-party service providers, ensuring compliance
industry. Experience managing service level agreements (SLAs) with third-party service providers. Strong leadership productivity. Manage and maintain service level agreements (SLAs) with third-party service providers, ensuring compliance
capturing waybills, and providing basic customer service. If you have a background in transport and logistics our clients' mission of providing exceptional service to their clients Daily POD Administration: Manage of all waybills. Basic Customer Service: Provide basic customer service support, addressing queries and
transactions.
Customer Service:
capturing waybills, and providing basic customer service. If you have a background in transport and logistics our clients' mission of providing exceptional service to their clients Daily POD Administration: Manage of all waybills. Basic Customer Service: Provide basic customer service support, addressing queries and
ensuring the smooth operation of our transportation services. You will work closely with our senior operations other departments, such as logistics and customer service, to ensure seamless coordination of transportation with a commitment to delivering high-quality service.
If you are passionate about transportation that is dedicated to excellence in transportation services.
ensure consistent delivery of excellent Customer service across all departments
Duties &
and on time
Achieve agreed Customer Service turnaround standards
Ensure deliveries
couriers are within agreed service standards
Monitor Customer service standards in the Call Centre