delivery of packages, maintaining high customer service standards, and driving the overall performance feedback. Facilitate training and development programs for staff. Customer Service: Maintain high standards standards of customer service and resolve any customer issues promptly. Monitor customer feedback and implement Identify opportunities for business growth and service improvement. Reporting: Prepare and present regular including financial, operational, and customer service metrics. Report any significant issues or risks
delivery of packages, maintaining high customer service standards, and driving the overall performance feedback. Facilitate training and development programs for staff. Customer Service: Maintain high standards standards of customer service and resolve any customer issues promptly. Monitor customer feedback and implement Identify opportunities for business growth and service improvement. Reporting: Prepare and present regular including financial, operational, and customer service metrics. Report any significant issues or risks
Northern Suburbs and Drive Excellence in Safety and Training. Apply Now Job & Company Description: A company managing driver training to ensure all drivers meet legal, contract, and company-specific training requirements qualifications in training are advantageous. 2-3 years' experience in driver training and assessment. 2-3 implement, and maintain driver training plans. Update, report, and maintain training matrices and files. Conduct practical evaluations of new drivers. Provide ongoing training for current drivers. Implement driver and vehicle
Northern Suburbs and Drive Excellence in Safety and Training. Apply Now Job & Company Description: A company managing driver training to ensure all drivers meet legal, contract, and company-specific training requirements qualifications in training are advantageous. 2-3 years' experience in driver training and assessment. 2-3 implement, and maintain driver training plans. Update, report, and maintain training matrices and files. Conduct practical evaluations of new drivers. Provide ongoing training for current drivers. Implement driver and vehicle
managing driver training to ensure all drivers meet legal, contract, and company-specific training requirements qualifications in training are advantageous.
industry. Experience managing service level agreements (SLAs) with third-party service providers. Strong leadership productivity. Manage and maintain service level agreements (SLAs) with third-party service providers, ensuring compliance operational effectiveness. Develop and implement training programs for staff members to enhance their skills
industry. Experience managing service level agreements (SLAs) with third-party service providers. Strong leadership productivity. Manage and maintain service level agreements (SLAs) with third-party service providers, ensuring compliance operational effectiveness. Develop and implement training programs for staff members to enhance their skills
transactions.
Customer Service:
ensure consistent delivery of excellent Customer service across all departments
Duties &
and on time
Achieve agreed Customer Service turnaround standards
Ensure deliveries
couriers are within agreed service standards
Monitor Customer service standards in the Call Centre
and absenteeism management
Facilitate training and development interventions
Review