information flow, Client relations and organizational planning Maintaining Client Relationships Responsible Responsible for the service delivery, Service Level Agreement attainment and the customer experience across developing operations management, and service talent within Excellerate Services Interact with the Senior Management/ Be the central escalation point for operations service issues in the Region Develop and manage operational projections Support the Operational teams in gaining new clients including key meetings with prospective or new
Join our client in the logistics sphere as a Commercial Transport Manager. You will report directly to Carrier Haulage Market our clients' services and develop solutions for client requirements New Business are performing to agreed service level standards Service Level Agreements Service Level Agreements Updates
Join our client in the logistics sphere as a Commercial Transport Manager. You will report directly to Carrier Haulage Market our clients' services and develop solutions for client requirements New Business are performing to agreed service level standards Service Level Agreements Service Level Agreements Updates
multiple client engagements. Manage the day-to-day delivery of all technical requirements of clients. Facilitates of outsourced employees ensuring their prompt service and overall quality of workmanship. Facilitates outsourcing team in the delivery of client need and services. Facilitates client demands as and when they arise ensuring prompt and efficient service. Facilitate and resolves any client complaints ensuring customer all times. Fully understands and comprehends the client's business environment, infrastructure and systems
Company Profile: Our client is a leading transportation and logistics company in Africa, specialising and timely delivery of goods. Together with our client, we are seeking a Logistics Controller in Cape Indicators (KPIs) in accordance with each client's Service Level Agreement (SLA). Building and managing professional relationships with key contacts at clients, warehouses, loading points, delivery points, and Excellent communication skills with daily contact with clients, dispatch teams, delivery points, subcontractors
Company Profile: Our client is a leading transportation and logistics company in Africa, specialising and timely delivery of goods. Together with our client, we are seeking a Logistics Controller in Cape Indicators (KPIs) in accordance with each client's Service Level Agreement (SLA). Building and managing professional relationships with key contacts at clients, warehouses, loading points, delivery points, and Excellent communication skills with daily contact with clients, dispatch teams, delivery points, subcontractors
‘Code of Conduct' Ensure Operational excellence in service delivery Adopt an initiative geared towards Integrated reporting, information flow, Client relations and organizational planning Ensure Client retention Assist with developing operations management, and service talent within Excellerate Services Interact with the Senior Management Be the central escalation point for operations service issues in the Region Operate within the budget provided Support the Operational teams in gaining new clients including key meetings with prospective or new
‘Code of Conduct' Ensure Operational excellence in service delivery Adopt an initiative geared towards Integrated reporting, information flow, Client relations and organizational planning Ensure Client retention Assist with developing operations management, and service talent within Excellerate Services Interact with the Senior Management Be the central escalation point for operations service issues in the Region Operate within the budget provided Support the Operational teams in gaining new clients including key meetings with prospective or new
for providing industry-leading levels of service to clients while taking care of all customer document Customer focused and visible commitment to quality-of-service provision Willingness to work overtime Ability under extreme pressure Ability to handle difficult clients and their continuous demands Able to relate well Correct scanning of each individual container at each client and the generation and issue of certificate of of destruction to the representative of the client. Efficient shredding of all documentation onsite (this
exciting opportunity for an experienced, customer service-oriented Shift Manager in KwaZulu Natal
Responsible compliance, and adherence of the ADfusion/Client model in liaison with client management. This will include Inbound productivity as per set targets;