experienced Operations Manager in Kenya, with relevant experience, to join our dynamic team. Role's Purpose: The strong background in restaurant management, with experience in overseeing multiple locations, optimizing exceptional customer experiences across our restaurant outlets in Kenya. Experience & Qualification related field (Master's degree preferred). Proven experience in restaurant operations management, preferably corrective actions to prevent recurrence. Customer Experience and Satisfaction: Monitor customer feedback and
with the entire team to create unforgettable experiences for guests. Minimum Requirements: Bachelor's or related field. 5 or more years of relevant experience in the hospitality industry, with a minimum of control, and procurement. Ensure exceptional guest experiences by overseeing all aspects of guest services. and anticipating their needs to enhance their experience. Lead, mentor, and motivate lodge staff, promoting control, and procurement. Ensure exceptional guest experiences by overseeing all aspects of guest services.
with the entire team to create unforgettable experiences for guests. Minimum Requirements: Bachelor's or related field. 5 or more years of relevant experience in the hospitality industry, with a minimum of control, and procurement. Ensure exceptional guest experiences by overseeing all aspects of guest services. and anticipating their needs to enhance their experience. Lead, mentor, and motivate lodge staff, promoting control, and procurement. Ensure exceptional guest experiences by overseeing all aspects of guest services.
Skills and experience: - A 3 year chef qualification or a minimum of 4 years' experience in a role of
Skills and experience: - A 3 year chef qualification or a minimum of 4 years' experience in a role of
restaurant management experience in a 4 / 5 establishment . FoH and BoH management experience Drivers licence
restaurant management experience in a 4 / 5 establishment . FoH and BoH management experience Drivers licence
Butler / Hotel
Work experience and Skills:
· Proven experience with contactable references references
· 2 or more years of related experience
Personal qualities & behavioural traits:
years guiding experience Outgoing and engaging personality to enhance guest experiences. Professional Valid First Aid Certificate (Level 1) 4x4 driving experience. Lead Guide qualifications and associated skills
years guiding experience Outgoing and engaging personality to enhance guest experiences. Professional Valid First Aid Certificate (Level 1) 4x4 driving experience. Lead Guide qualifications and associated skills