effectively Customer Service: Ensure that all guests receive exceptional customer service and have a positive positive spa experience Handle customer inquiries, complaints and feedback in a professional and courteous new clients and retain existing ones Promote spa services, products and packages through various channels with local businesses Selling of Spa products and services to prospective clients Monitor sales performance met Quality Control: Maintain high standards of service quality and professionalism among spa staff Conduct
effectively Customer Service: Ensure that all guests receive exceptional customer service and have a positive positive spa experience Handle customer inquiries, complaints and feedback in a professional and courteous new clients and retain existing ones Promote spa services, products and packages through various channels with local businesses Selling of Spa products and services to prospective clients Monitor sales performance met Quality Control: Maintain high standards of service quality and professionalism among spa staff Conduct
Redford Grill and Bar. Responsible for the Customer service Restaurant or cafe. With or without experience
kitchen, ensuring the highest quality of food and service. This role involves menu planning, inventory management procedures.
Customer Interaction:
Financial
guests with the variety and quality of food and services Ensure administration is accurate, up to date great organisation skills, a proven keen customer service focus, energy and drive to get the job done
guests with the variety and quality of food and services Ensure administration is accurate, up to date great organisation skills, a proven keen customer service focus, energy and drive to get the job done
candidate with 6 or more years’ experience in a full-service (not fast food) Restaurant environment. Must be management, customer relations, Restaurant administration, food-liquor costing, stock reporting, service quality
standards Ensure excellent service to customers Ensure quality products to customers Ensure cost effective procedures Be able to work long hours and shifts Handle customer complaints Issue warning to staff members Assist
Kenya, Tanzania, and Uganda. They provide tailored services and personalized consultations for both individual
quotations for all requested services
Make reservations for all requested services
Acknowledge and
address any account queries
Arrange tour guide services as needed
Negotiate the best rates with preferred
negotiation skills with suppliers
Understanding of customer needs and products
Excellent knowledge of
operations of the spa, ensuring smooth and efficient service delivery. Manage and supervise spa staff, including and development to maintain high standards of service. Ensure compliance with health, safety, and hygiene implement marketing strategies to promote spa services and products. Manage budgets, financial records feedback, and complaints, ensuring high levels of customer satisfaction. Coordinate special events, promotions and booking systems. In-depth knowledge of spa services, treatments, and products. Strong organizational