standards Ensure excellent service to customers Ensure quality products to customers Ensure cost effective procedures Be able to work long hours and shifts Handle customer complaints Issue warning to staff members Assist
Kenya, Tanzania, and Uganda. They provide tailored services and personalized consultations for both individual
quotations for all requested services
Make reservations for all requested services
Acknowledge and
address any account queries
Arrange tour guide services as needed
Negotiate the best rates with preferred
negotiation skills with suppliers
Understanding of customer needs and products
Excellent knowledge of
operations of the spa, ensuring smooth and efficient service delivery. Manage and supervise spa staff, including and development to maintain high standards of service. Ensure compliance with health, safety, and hygiene implement marketing strategies to promote spa services and products. Manage budgets, financial records feedback, and complaints, ensuring high levels of customer satisfaction. Coordinate special events, promotions and booking systems. In-depth knowledge of spa services, treatments, and products. Strong organizational
operations of the spa, ensuring smooth and efficient service delivery. Manage and supervise spa staff, including and development to maintain high standards of service. Ensure compliance with health, safety, and hygiene implement marketing strategies to promote spa services and products. Manage budgets, financial records feedback, and complaints, ensuring high levels of customer satisfaction. Coordinate special events, promotions and booking systems. In-depth knowledge of spa services, treatments, and products. Strong organizational
management, customer relations, Restaurant administration, food-liquor costing, stock reporting, service quality
retaining existing clients by providing superlative services for their functions as the hotels main business payments
managing all aspects of the hotel, including guest services, operations, revenue management, staff supervision with guests to uphold the highest level of customer service. Responsibilities: Oversee all hotel operations and analyze market trends, competitive set, and customer feedback to identify opportunities for improvement hotel operations, revenue management, and guest service best practices. Ability to work effectively under
managing all aspects of the hotel, including guest services, operations, revenue management, staff supervision with guests to uphold the highest level of customer service. Responsibilities: Oversee all hotel operations and analyze market trends, competitive set, and customer feedback to identify opportunities for improvement hotel operations, revenue management, and guest service best practices. Ability to work effectively under
and monitor performance. Customer Service: Ensure a high level of customer satisfaction by addressing
and monitor performance. Customer Service: Ensure a high level of customer satisfaction by addressing