governance, excellent customer experiences and service standards, as well as building strategic relationships great memories for our customers. The Hospitality Services & Analytics Manager will be accountable for for providing specialised analytics, and project services and support to enable the hospitality roadmap requirements (F&B and hospitality) within service level agreement timelines, budgets, and quality leave liability, consolidation and scheduling of training needs analysis, and co-ordination of performance
Divisional Manager - Quick Service Restaurants (JB4463) Richards Bay, KwaZulu-Natal R20 - R25,000 per track record of success in managing multiple Quick Service Restaurant (QSR) units, we want to hear from you management Communicate with external parties (service providers, customers) in the QSR industry Drive management Communicate with external parties (service providers, customers) in the QSR industry Drive
FROM HOME as a Rover/Roving Consultant (Areas serviced will include Pretoria, Durban and Jhb) Looking consultants Constant knowledge improvement through training Ability to learn and adapt to new systems
Requirements: Millwright trade test N3 - N6 Mechanical Engineering advantageous 5 - 7 years food or beverage
NQF Level 5 certificate as an electrical and/or mechanical technician or equivalent trade test certificate staff retention. · being actively involved in the training and development of each team member by supporting coaching, making them available for all appropriate training opportunities and holding the team member to account sufficient labour available to meet our high guest service standards while keeping labour costs to a minimum; maintain high standards and provide the best possible service to guests, and implement improvements where required
lodge and brand are taken to the next level of service standards. Assist the Hospitality Manager with implementing service and hospitality training plan at lodge, including Butler training and any other other service and hospitality training as needed to ensure the service standards are achieved. Oversee and butlers, camp managers and Management team to ensure Service standards are always maintained Responsible for maintaining F&B standards, wine knowledge and training, with support of the Hospitality Manager Daily
ensuring that training is done, best practice is followed and ensuring that food service meets the highest and review the service in the front of house at all 3 villages Ensure the Food Service Manager coordinates of house services Implement operational working procedures, to support the delivery of service excellence analysis of service delivery and identify continuous improvements Resolve any complaints in service delivery delivery with Food Service Manager Relieve Food Services Manager when they are on leave Ensure Meal and Refreshment
ensuring that training is done, best practice is followed and ensuring that food service meets the highest and review the service in the front of house at all 3 villages Ensure the Food Service Manager coordinates of house services Implement operational working procedures, to support the delivery of service excellence analysis of service delivery and identify continuous improvements Resolve any complaints in service delivery delivery with Food Service Manager Relieve Food Services Manager when they are on leave Ensure Meal and Refreshment
ision of Staff:
Hospitality and Service Training Experience Hospitality degree beneficial Experience in the service industry lodge and brand are taken to the next level of service standards Assist the Hospitality Manager with the Overall responsibility for implementing service and hospitality training plan Oversee and develop guest activities managers and Management team to ensure Lodge and Service standards are always maintained Responsible for maintaining F&B standards, wine knowledge and training, with the support of the Hospitality Manager Daily