will be to ensure customer satisfaction, achieve sales and profitability targets, and maintain a positive business growth and maintaining KFC's brand standards.
What you'll doThis is a list of tasks work.
of all relevant facets of agreed operational standards and procedures.
to inquiries and complaints, maintaining high standards of cleanliness, and ensuring a memorable dining dining experience. Manage the restaurant point-of-sale (POS) system and ensure staff proficiency. Ensure ensure menu items are prepared according to recipe standards. Financial Management Identify and implement cost-saving waitering and bar personnel Customer Service & Sales Oversee all aspects of customer service, ensuring professionally. Develop and implement marketing and sales strategies to promote the restaurant and Giniversity
responsible for stock and control in line with Singita Standard of Excellence and SOP.
Key tastings.
- Wine recommendations.
- Sales, Invoicing, stock and other relevant administration
responsible for stock and control in line with Singita Standard of Excellence and SOP. Key Responsibilities: - Hosting wine tastings. - Wine recommendations. - Sales, Invoicing, stock and other relevant administration
implement operational policies, procedures, and standards to optimize efficiency and consistency. Monitor Monitor key performance indicators (KPIs) related to sales, service, quality, and profitability, taking corrective outstanding customer service and uphold brand standards. Foster a culture of teamwork, accountability maintain cleanliness, hygiene, and operational standards. Address any quality issues or customer complaints experience. Train restaurant staff on customer service standards, up-selling techniques, and conflict resolution
implement operational policies, procedures, and standards to optimize efficiency and consistency. Monitor Monitor key performance indicators (KPIs) related to sales, service, quality, and profitability, taking corrective outstanding customer service and uphold brand standards. Foster a culture of teamwork, accountability maintain cleanliness, hygiene, and operational standards. Address any quality issues or customer complaints experience. Train restaurant staff on customer service standards, up-selling techniques, and conflict resolution
satisfaction by setting and maintaining high standards for food quality, service, and cleanliness. Lead compliance with health and safety regulations and standards in the food and beverage department. Create and Work closely with other hotel departments, such as sales and marketing, to coordinate food and beverage offerings service skills and a commitment to maintaining high standards of quality. Knowledge of food and beverage trends
satisfaction by setting and maintaining high standards for food quality, service, and cleanliness. Lead compliance with health and safety regulations and standards in the food and beverage department. Create and Work closely with other hotel departments, such as sales and marketing, to coordinate food and beverage offerings service skills and a commitment to maintaining high standards of quality. Knowledge of food and beverage trends
and productivity whilst maintaining the brand standards of service and quality. Management: Direct and national policies and regulations. Sales & Marketing: Support sales to increase market share by attracting