Standard Bank Vacancies Customer Service Jobs in South Africa
- Western Cape (11)
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Customer service / support
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- Quest Staffing Solutions (2)
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- Contract
- Last 7 days (6)
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Customer Support Agent Centurion
Smartops Ltd
South Africa
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to effective and efficient admin operation. Update customer account/details with necessary information when of our products, services, and policies to supply accurate information to customers. Contributes to working team effort to maintain high levels of service. Record customer interactions and follow up on pending
share this job on whatsappCustomer Support Supervisor Centurion
Smartops LtdSouth Africa
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet them processing, and confirmation of customer payment request. Onboarding new Customers on various internal systems
Customer Support Agent Market Related
Smartops LtdSouth Africa
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to effective and efficient admin operation. Update customer account/details with necessary information when of our products, services, and policies to supply accurate information to customers. Contributes to working team effort to maintain high levels of service. Record customer interactions and follow up on pending
Customer Support Supervisor Market Related
Smartops LtdSouth Africa
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet them processing, and confirmation of customer payment request. Onboarding new Customers on various internal systems
Debt Collector Specialist
Isabella Garcia International LtdSouth Africa
pride ourselves on delivering exceptional customer service and maintaining strong client relationships according to the rejection reason received from the bank for failed payments or failed debicheck mandates by: Making new payment arrangements. Updating banking details on the system. Calling clients before their experience in a call centre, collections, or customer service role is preferred. Strong communication and
Debt Collector Sandton
Isabella Garcia International LtdSouth Africa
pride ourselves on delivering exceptional customer service and maintaining strong client relationships according to the rejection reason received from the bank for failed payments or failed debicheck mandates by: Making new payment arrangements. Updating banking details on the system. Calling clients before their experience in a call centre, collections, or customer service role is preferred. Strong communication and
Junior Quality Assurance/quality Control Agent Market Related
Smartops LtdSouth Africa
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps calls and interactions between Customer Support agents and customers. Evaluate call recordings and live live calls based on predefined criteria and standards. Score calls and provide detailed feedback on performance with company policies, procedures, and quality standards. Identify and document areas for improvement in and recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations
Quality Control Agent Centurion
Smartops LtdSouth Africa
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps calls and interactions between Customer Support agents and customers. Evaluate call recordings and live live calls based on predefined criteria and standards. Score calls and provide detailed feedback on performance with company policies, procedures, and quality standards. Identify and document areas for improvement in and recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations
Sassa - Team Coach
Randburg
Negotiable inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work teams of the Contact Centre to ensure that the Customer Experience is delivered all the time.
Main
that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
Collections Agent Bryanston
AdumoBryanston
businesses and customers to collect devises and resolve outstanding queries. CUSTOMER: CSAT scores across call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer through collections All merchants called for collections Call customer to arrange collection of devices Clearly outline what is to be collected as per system. Emailing customer that you can't be reached on the phone within courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected
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