Durban North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please a shift based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to of sale to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's client facing role such as Client Experience or Technical Account Management role IT/Tech related experience experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build rapport
looking for a Technical Advisor / Rep to join their team. Provide comprehensive technical support to customers on-site assistance. Ensure timely resolution of technical queries and effective troubleshooting to meet on-the-job coaching for branch staff, sharing technical expertise and knowledge. Conduct thorough inspections before releasing goods. Experience in a similar technical customer-facing role. Ability to deliver exceptional
looking for a Technical Advisor / Rep to join their team. Provide comprehensive technical support to customers on-site assistance. Ensure timely resolution of technical queries and effective troubleshooting to meet on-the-job coaching for branch staff, sharing technical expertise and knowledge. Conduct thorough inspections before releasing goods. Experience in a similar technical customer-facing role. Ability to deliver exceptional
looking for a Technical Advisor / Rep to join their team. Provide comprehensive technical support to customers on-site assistance. Ensure timely resolution of technical queries and effective troubleshooting to meet on-the-job coaching for branch staff, sharing technical expertise and knowledge. Conduct thorough inspections before releasing goods. Experience in a similar technical customer-facing role. Ability to deliver exceptional
looking for a Technical Advisor / Rep to join their team. Provide comprehensive technical support to customers on-site assistance. Ensure timely resolution of technical queries and effective troubleshooting to meet on-the-job coaching for branch staff, sharing technical expertise and knowledge. Conduct thorough inspections before releasing goods. Experience in a similar technical customer-facing role. Ability to deliver exceptional
Ability to work both independently and in a team Admin orientated Attention to detail Deadline driven Customer
Ability to work both independently and in a team Admin orientated Attention to detail Deadline driven Customer
contatctble refrences Must be able to manage staff, admin, workshop and Service advisors Deal with clients
Collaborate with departments such as security, admin, facilities, and HR to ensure seamless member, staff
Develop and execute strategies to establish the technical support and operations department for the real for technical support specialists, operations staff, and other team members Oversee the technical support and implement procedures for troubleshooting technical problems, providing training and resources, and Provide leadership, mentorship, and support to the technical support and operations team, fostering a culture