optimize the customer success operations, driving efficiency and excellence in service delivery. Collaborate cross-functional teams to align operations with customer success initiatives and business objectives. Compliance alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s
Customer Relations Manager: Elandsfontein: RNEG Customer relations management / Customer meetings Administration reports, processes and procedures Imporve customer service offering Matric 5 years Sales and Marketing
Customer Relations Manager: Elandsfontein: RNEG Customer relations management / Customer meetings Administration reports, processes and procedures Imporve customer service offering Matric 5 years Sales and Marketing
relations Manager Internally. Collecting and analysing customer data Tracking sales representatives activities meet customers needs. Handling customer complaints Overseeing the interactions between customers and key key team members, such as Customer Service Representatives Delegating sales enquiries and ensuring enquiries new customers. Help coordinate sales exhibitions. Collaborating with sales, marketing, customer service teams to improve the customer experience. Minimum matric 5 years experience in a Customer Relations role.
Customer-oriented individual required to provide technical support to customers and deal with other support Experience • More than 2 years' call centre and/or customer management experience (Solution training will
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of of unparalleled customer support that leaves a lasting impression? Look no further Our team of dedicated dedicated call center agents is here to exceed your expectations and provide top-notch assistance with every Expertise: Our agents are highly trained professionals with extensive knowledge of our products/services, ensuring inquiries. ✅ Empathy: We understand that every customer is unique, which is why we approach each interaction
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company company's USA customers. • They maintain high customer satisfaction and ensure customers are assisted messages. • Product Experts ensure that prospective customer callers are assisted with the information they process the sales on the new customer's behalf. • They also ensure that customers' devices are operational operational and that the customers understand how to use and maintain their hearing aids. REQUIREMENTS Minimum
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company company's USA customers. • They maintain high customer satisfaction and ensure customers are assisted messages. • Product Experts ensure that prospective customer callers are assisted with the information they process the sales on the new customer's behalf. • They also ensure that customers' devices are operational operational and that the customers understand how to use and maintain their hearing aids. REQUIREMENTS Minimum
looking for a rental agent for their branch in Boksburg Greet and assist customers, addressing inquiries damage. Promote and upsell additional services and inform customers about promotions. Maintain accurate phone/email inquiries. Matric. 2 Years experience in customer service or sales, preferably in car rentals. Strong