Leading Estate Agent comparison site operating in the UK, specializes in analyzing extensive property seeking to compare Estate Agent performance seeks a Client Services Agent to focus on their B2C clientele customer service to clients seeking to compare Estate Agents for selling their homes. The ideal candidate will skills, including proficiency in Excel. The role requires English-speaking candidates with 1-5 years prior support to individuals seeking to compare Estate Agent performance for selling their homes. 2. Assist customers
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town
First Car Rental is a diverse and proudly South African car hire company. We are part of the JSE listed coaching & counselling as required. The correct application of all rental process procedures. Daily administrational adherence to policies & procedures. a Car Rental Operations service environment . Working conditions
ensuring that agents meet performance targets, providing coaching and training to improve agent performance e and manage a team of call centre agents.
Requirements:
Potential Tenants: Sourcing New tenants Dealing with agents (Sending cost sheets/arranging viewings) Sending Communicate with maintenance department – re white box requirements for new tenants. Supply sufficient information contractor/Lessee. Prepare Rent rolls for Bank/Agents Logging Eskom/City of Cape Town issue tickets – – for the buildings assigned to you. Requirements: Previous experience with Retail/Commercial leasing
SDM is advised of same. Action canvassing where required. Visit clients with SDM and resolve problems/educate list and rectify errors where required. Ensure VIP client requirements are met. Action container departments and ensure that the ‘holding emails' are sent if required. Monitor all abandon cargo notifications, ensuring box' clear and always updated. Ensure that where required Manifest Corrector instructions are issued timeously with the Durban documentation department where required. Process refunds for vessel name changes by issuing
SDM is advised of same. Action canvassing where required. Visit clients with SDM and resolve problems/educate list and rectify errors where required. Ensure VIP client requirements are met. Action container departments and ensure that the ‘holding emails' are sent if required. Monitor all abandon cargo notifications, ensuring box' clear and always updated. Ensure that where required Manifest Corrector instructions are issued timeously with the Durban documentation department where required. Process refunds for vessel name changes by issuing
each morning to ensure we have provided what was required and offer any further help
When a quotation
anything we could have done.
Requirements:
Customer service orientation
Dutch and German.
Customer service experience required.
incoming queries, making required negotiations, updating the system, taking required action and escalation incoming queries, making required negotiations, updating the system, taking required action and escalation
incoming queries, making required negotiations, updating the system, taking required action and escalation incoming queries, making required negotiations, updating the system, taking required action and escalation