service and ensuring customer satisfaction at all times. They are currently seeking a Customer Service Agent customer inquiries via phone, email, and chat in a timely and professional manner - Assisting customers with
service and ensuring customer satisfaction at all times. They are currently seeking a Customer Service Agent customer inquiries via phone, email, and chat in a timely and professional manner - Assisting customers with
and efficiently.
quality, ensuring prompt resolution and minimal wait times for customers. ✅ 24/7 Support: Whether it's day meeting performance metrics, including call handling time, first-call resolution rate, and customer satisfaction
anaging the expectation on expected turnaround times for already submitted requests
listening abilities Effective organizational and time-management techniques Exhibit patience and a positive up with policyholders on outstanding items in a timely manner. Deliver highly positive service experiences listening abilities Effective organizational and time-management techniques Exhibit patience and a positive up with policyholders on outstanding items in a timely manner. Deliver highly positive service experiences
listening abilities Effective organizational and time-management techniques Exhibit patience and a positive up with policyholders on outstanding items in a timely manner. Deliver highly positive service experiences listening abilities Effective organizational and time-management techniques Exhibit patience and a positive up with policyholders on outstanding items in a timely manner. Deliver highly positive service experiences
growth opportunities
Job Type: Full-time
Pay: R6 000,00 - R7 000,00 per month
Ability
customer inquiries via phone, email, and chat in a timely and professional manner
- Assisting customers
Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence