Cape
Duties: They take calls, react to emails, greet potential customers, handle
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other
inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email
inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email
experience in a customer service agent/ contact centre agent role Evidence of sufficient experience to
inspection sheets to compare to.
operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment
operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment
the customer relationship database and logging call details as per procedure in order to address query