escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key
/>be fluent in German
Customer Services experience.
Possess strong analytical skills
Our client is a UK based administrative service wishing to establish a South African support branch to Candidates should have a background in customer service or payroll support and have call centre or finance skills Good telephone manner Previous customer service role Previous inbound and outbound phone experience
Our client is a UK based administrative service wishing to establish a South African support branch to Candidates should have a background in customer service or payroll support and have call centre or finance skills Good telephone manner Previous customer service role Previous inbound and outbound phone experience
Centre environment (preferably in the financial service and banking industry)
Excellent communication