Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming clients information
· Risk Investigating · Sales · Marketing · Data capturing · Achieving department targets Requirements:
Resolve any complaints or service issues. Obtain and capture customer information. Explaining products and services
the dealer parts kaizen team by providing accurate data analysis and reporting with regards to dealer inventory Project planning Data collection Data analysis – client supply (dealer network) Data evaluation Improvement
Responsibilities:
Record keeping Operating switchboard Client services Data input and scanning of documents General office duties
Record keeping Operating switchboard Client services Data input and scanning of documents General office duties
Possess strong problem-solving skills. Accurately captures customer information. Good inter-personal skills
big data sets and Wwriting and repairing formulas. Unpacking and creating reports from big data sets