products and services to brokers/clients Liaise with broker consultants Provide support and assistance to other time Escalate complex issues to the relevant departments Any other duties as assigned by the company from Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral and Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence
products and services to brokers/clients Liaise with broker consultants Provide support and assistance to other time Escalate complex issues to the relevant departments Any other duties as assigned by the company from Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral and Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence
The Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound existing clients whose accounts are in default, assisting them in making payment arrangements and handling pride ourselves on delivering exceptional customer service and maintaining strong client relationships through effective communication and problem-solving. Assisting clients according to the rejection reason received experience in a call centre, collections, or customer service role is preferred. Strong communication and negotiation
The Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound existing clients whose accounts are in default, assisting them in making payment arrangements and handling pride ourselves on delivering exceptional customer service and maintaining strong client relationships through effective communication and problem-solving. Assisting clients according to the rejection reason received experience in a call centre, collections, or customer service role is preferred. Strong communication and negotiation
queries timeously both telephonically and in writing Assist with managing daily workflow Liaise with brokers agreed turnaround times Coordinate with other departments in resolving day-to-day administrative duties from time to time Matric FAIS Compliant Customer Service Certificate RE5 advantageous Skills and Experience Always demonstrate an elevated level of customer service Adaptable: resilient person and shows a positive courteous, polite, professional, and willing to assist Takes ownership and responsibility of daily interaction
queries timeously both telephonically and in writing Assist with managing daily workflow Liaise with brokers agreed turnaround times Coordinate with other departments in resolving day-to-day administrative duties from time to time Matric FAIS Compliant Customer Service Certificate RE5 advantageous Skills and Experience Always demonstrate an elevated level of customer service Adaptable: resilient person and shows a positive courteous, polite, professional, and willing to assist Takes ownership and responsibility of daily interaction
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets Customers on various internal systems. Always ensure service excellence and client satisfaction with all client Prepare customer service reports and checks, to ensure effective and efficient admin operation. Generate
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets Customers on various internal systems. Always ensure service excellence and client satisfaction with all client Prepare customer service reports and checks, to ensure effective and efficient admin operation. Generate
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to to ensure effective and efficient admin operation. Update customer account/details with necessary information Maintain a comprehensive grasp of our products, services, and policies to supply accurate information to working as a team effort to maintain high levels of service. Record customer interactions and follow up on
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to to ensure effective and efficient admin operation. Update customer account/details with necessary information Maintain a comprehensive grasp of our products, services, and policies to supply accurate information to working as a team effort to maintain high levels of service. Record customer interactions and follow up on