Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound call
Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound call
required to assist with the repair of printers from time to time depending on the workload. Attend to customer advising of technician allocated and estimated arrival time of technician Capturing of spares used and other capturing on financial and CRM system Excellent time management EXPERIENCE 1 Year service Controller
dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located in service, ensuring customer satisfaction, and offering timely and accurate support. The agent will need to have
Working hours Eastern Standard Time: 9am - 8pm (15:00 - 02:00 South African Time) Working shifts, four shifts to match the hours of 9am - 8pm Eastern Standard Time Job purpose: Product Experts provide high-quality Transfer/relay queries to the Hearing Expert team in a timely manor. Complete assigned CRM tasks for support effectively and efficiently as possible by reducing the time spent with each query. Liaise with Hearing Experts satisfaction. Maintain customer support KPA's at all times to ensure a high ‘customer effort score' by going
and Collaboration: Ability to work effectively as part of a team and collaborate with other security personnel
and Collaboration: Ability to work effectively as part of a team and collaborate with other security personnel
and Collaboration: Ability to work effectively as part of a team and collaborate with other security personnel
and Collaboration: Ability to work effectively as part of a team and collaborate with other security personnel
and Collaboration: Ability to work effectively as part of a team and collaborate with other security personnel