Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming clients information
ies:
Resolve any complaints or service issues. Obtain and capture customer information. Explaining products and services
contact.
clients allocated and ensuring accurate capturing and updating on all data systems
Responsibilities:
Record keeping Operating switchboard Client services Data input and scanning of documents General office duties
Possess strong problem-solving skills. Accurately captures customer information. Good inter-personal skills
providing product/service information.