professionally to customer queries Always adhere to the service level agreements Respond professionally to website to resolve queries Liaise with brokers and medical service providers regarding queries Any other duties Customer Service Certificate Skills and Experience: At least 2 years' gap cover or medical claims experience products Knowledge of ICD-10 Codes, medical procedures, and medical aid schemes assessing rules Understanding Always demonstrate an elevated level of customer service Ability to liaise with external parties Ability
professionally to customer queries Always adhere to the service level agreements Respond professionally to website to resolve queries Liaise with brokers and medical service providers regarding queries Any other duties Customer Service Certificate Skills and Experience: At least 2 years' gap cover or medical claims experience products Knowledge of ICD-10 Codes, medical procedures, and medical aid schemes assessing rules Understanding Always demonstrate an elevated level of customer service Ability to liaise with external parties Ability
to respond effectively to security threats or emergencies. Security Skills: Proficiency in risk assessment
a qualified Millwright looking to grow in the service environment, dealing with clients, this is the will include: Servicing clients and up sell products according to clients needs. Servicing existing and new clients. Technical support to clients and servicing of machinery. At least 3 years' experience in a qualified Millwright with experience in the service environment. Experience within the FMCG environment
complaints, or troubleshoot service issues. Resolve any complaints or service issues. Obtain and capture Explaining products and services to customers. Exceeding company standards in customer service. Requirements: skills. Possess basic computer skills. Be customer service focused. Possess a genuine interest in administration administration, contact center, and customer service. The basic salary starts at R 5500 plus training, commission
company, based in Midrand, specializing in IT services is looking for an experienced Call Centre Agent their dynamic team. Call Centre Agent for an IT Services and Repair Centre. Matric Call Centre Agent, with Excellent English communication skills and customer service. R5 000 CTC pm
experience will be an advantage
will help you underwriting standards and providing quality client service:
M-KOPA Customer Service - Team Coach
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The position of the Team Coach voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
PROFESSIONAL AND
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
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