Inbound Call Centre Customer Service Jobs in Johannesburg - Page 3
- Johannesburg (24)
- Central Johannesburg (11)
- South Africa (5)
- Bryanston (4)
- Randburg (4)
- Sandton (4)
- Bedfordview (3)
- North Johannesburg (3)
- Midrand (2)
- Allandale (1)
Customer service / support
- Last 7 days (22)
Workshop Manager, Assistant Service Advisor
Car Time Midrand
Johannesburg
Attractive packages with fringe benefits Assistant Service Advisor, Midrand, Johannesburg. Company Name: CAR time Midrand. Requirements: Customer Service Bilingual English / Afrikaans Duties: Greeting customers and directing vehicles to an available technician place of expensive repairs. Answering customer questions about service outcomes and consulting with technicians Informing customers about potential cost savings and warranty protections. Assisting customer with quotations managing the service Centre's scheduling and workflow. Informing customers of changes in service or when their
share this job on whatsappQualified & Experienced Bmw Aftersales Consultant (service Advisor)
Johannesburg
include:
- Customer Service:
- Greet customers promptly and courteously.
- Listen
- Listen to customer concerns and provide accurate information regarding service needs.
- Maintain
- Maintain regular communication with customers during the service process, providing updates and addressing
trong>Service Management:
- Schedule service appointments and manage the service calendar causes discovered, as well as required repairs and services.
- Coordinate with the workshop team to
Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (gauteng) R8 000 - R10 000 Per Month
Quest Staffing SolutionsJohannesburg
R8 000 - R10 000 per month We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start Respond to Customer Queries : Respond to a high volume of online chats and liaise with customers on sales all queries/concerns. Ensure accurate logging of customer queries as quickly and efficiently as possible Document Issues and Resolutions. Document each customer's inquiry, as well as the solution, in addition Advantageous MUST have 6 - 12 Months web chat call centre experience To Start Immediately salary: R8000
Sassa - Team Coach
Randburg
Negotiable
Contact Centre Team Coach
Based
to lead an inbound voice/messaging customer services team and to maintain quality of service delivered
delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected
work within all teams of the Contact Centre to ensure that the Customer Experience is delivered all the time
forms
M-kopa Team Coach
Randburg
Negotiable
M-KOPA Customer Service - Team Coach
Â
The position of the Team Coach lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered delivered in conjunction with customer goals and objectives. The Team Coach is also expected to work within within all teams of the Contact Centre to ensure that Customer Experience is delivered all the time.
Main
forms
Collections Agent Bryanston
AdumoBryanston
businesses and customers to collect devises and resolve outstanding queries. CUSTOMER: CSAT scores across Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices what is to be collected as per system. Emailing customer that you can't be reached on the phone within courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected
Device Collections Agent Market Related.
AdumoBryanston
businesses and customers to collect devises and resolve outstanding queries. CUSTOMER: CSAT scores across Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices what is to be collected as per system. Emailing customer that you can't be reached on the phone within courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected
M-kopa - Quality Analyst
Randburg
Negotiable Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify areas all required information were disclosed
- Matric
- Minimum 1 year call centre industry experience
- FAIS, Compliance skills
- Results driven with a focus on quality and customer service;
- Applicants need to be fluent in the
Off Site Cctv, Alarms Monitoring Control Room Operators, Analysts, Controller
Blackops Security SolutionsNorth Johannesburg
Attractive packages with fringe benefits individual to join their Security team as a Control Centre Analyst/Operator. The successful incumbent will Control Centre Analyst /Operator's primary purpose is to provide support to the Control Centre Team Leader and reporting on what is recorded. Outbound/Inbound calls. Dispatch of law enforcement/response companies
Chat Agent Woodmead
Quest Staffing SolutionsJohannesburg
R8 000 - R10 000 per month We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start Respond to Customer Queries : Respond to a high volume of online chats and liaise with customers on sales all queries/concerns. Ensure accurate logging of customer queries as quickly and efficiently as possible Document Issues and Resolutions. Document each customer's inquiry, as well as the solution, in addition Advantageous MUST have 6 - 12 Months web chat call centre experience To Start Immediately salary: R8000
Share on Facebook
Share on Twitter
Share on Linkedin