automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years
well-established Packaging company has a vacancy for a Customer Service Representative . Purpose of the Role: CSR will serve the purpose of a liaison between a customer and the relevant internal departments within Packaging is to ensure excellent service standards and respond efficiently to customer orders and queries in order to maintain high levels of customer satisfaction. Role: Customer Service Representative Location: Westmead years relevant experience, preferably with a Customer Service/Internal Sales background. Packaging industry
requires a Customer Service Coordinator for the KZN branch. Matric and 5 years customer service working Team Leader, the Customer Service staff and Sales team You will attend to customer service requirements, customer queries and complaints Arrange and co-ordinate service attendances for equipment servicing and procedures and instructions Commercial control of Service contracts Operational planning and maintenance (weekly, monthly, annual, etc.), Asset control for Service department, including Asset count, Tool container
requires a Customer Service Coordinator for the KZN branch. Matric and 5 years customer service working Team Leader, the Customer Service staff and Sales team You will attend to customer service requirements, customer queries and complaints Arrange and co-ordinate service attendances for equipment servicing and procedures and instructions Commercial control of Service contracts Operational planning and maintenance (weekly, monthly, annual, etc.), Asset control for Service department, including Asset count, Tool container
Matric and 5 years customer service working experience is required
Word, Excel and Powerpoint skills
Leader, the Customer Service staff and Sales team
You will attend to customer service requirements
requirements, customer queries and complaints
Arrange and co-ordinate service attendances for equipment servicing
procedures and instructions
Commercial control of Service contracts
Operational planning and maintenance
monthly, annual, etc.),
Asset control for Service department, including Asset count, Tool container
Are you a seasoned customer service specialist with a knack for sales and supply chain management? Do excel in leading teams to deliver exceptional customer experiences? If so, we want you to join our dynamic the Group Customer Services Manager, you'll be at the forefront of ensuring our customers' satisfaction be to provide superb customer service, lead and motivate the customer services team, manage incoming incoming orders, and develop customer service improvement programs. You'll play a crucial role in setting and
purpose of the Customer Service Representative role is to create the highest level of customer experience for a defined group of customers, to promote growth, profitability and customer performance targets. To To follow-up customer orders, receive, process and reply to all types of customer requests - and questions OEC system, mail or similar, regarding parts and services sold by the company in South Africa. Main subject follow up specified list of Premier customers or to serve Select customers on “first come – first served”
respond to the customers’ needs with helpful solutions, delivering a high-quality service
suitably qualified and experienced internal customer service representative to join their team in Pinetown for the following: Delivering sales in line with customer budgets and forecasts – OTIF defective free delivery as well as managing the recollect and supply of customer IBC packaging requirements. Must have a relevant At least 4 years' experience in an internal/customer service role is required. Packaging expereince would
post flight departure travel-related queries in customer relations department in German & English performance indicators and meet expected client service levels.
Demanding and time-sensitive call
Flexibility to work shifts
Previous customer service experience preferred
Benefits
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