Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top expansion plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and a customer service team that utilizes various support channels (predominantly messaging) specific to service designs. Messaging Support: Expertise in managing messaging support as the primary communication
minimum of 2-3 years' experience in a customer support role or a comparable customer-facing position. weekends, and holidays, according to the company's support schedule Candidate must have their own transport
Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying satisfaction with all client products. Providing back-up support to fellow administration team as and when required and emails. Hire, onboard and train new Client support specialist employees. Assess own performance through necessary. Monitor, coach and develop customer support team members to ensure that they maximise their Skills & Experience: Manage the customer support team ensuring the development and delivery of a
Dutch-speaking Customer Service Support Agent, Milnerton, Northern Suburbs. Company Name: Surgo HR Training Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing recruiting experienced Dutch Speaking Customer Service Support Agents to join our team based at Century City,
Sales, Support Rep - Heavy Duty Tyre Sealant. George, Eden. Company Name: Agri Tyre Sealant (Western
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top expansion plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and a customer service team that utilizes various support channels (predominantly messaging) specific to service designs. Messaging Support: Expertise in managing messaging support as the primary communication
objective of providing an end-to-end service and support to brokers.
Key Responsibi
Responsibilities
Excellence Are you in need of unparalleled customer support that leaves a lasting impression? Look no further resolution and minimal wait times for customers. ✅ 24/7 Support: Whether it's day or night, weekends, or holidays clock to provide uninterrupted support whenever you need it. Customer Support: Provide exceptional customer procedures to provide accurate information and support to customers. Adherence to Policies: Follow company
customers.
To provide proactive customer support, inform them about new products or services, and
skills
a department, and monitor productivity