Call Centre Quality Coach Jobs in South Africa - Page 3

Call Centre Customer Service Manager Elandsfontein

 Treetop Talent

South Africa

We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Purpose Manages and builds a high-performance call centre of CLO's with a clear vision to provide world-class productivity and other targets through daily monitoring, coaching & support. Very knowledgeable on all aspects (30%) 3. Internal Liaison and Execution (15%) 4. Call Centre Performance Management & Reporting (15%) relationship with each individual who is part of the call centre structure. • Document performance agreements

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Customer Service Call Centre Agent (fraud Dept)

 Genpact South Africa Proprietary Limited

Johannesburg

Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented mandatory) Fraud detection experience (Advantageous) Call center experience ( Advantageous) Attractive salary

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Customer Service Call Centre Agent Johannesburg

 Genpact South Africa Proprietary Limited

Johannesburg

Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented mandatory) Fraud detection experience (Advantageous) Call center experience ( Advantageous) Attractive salary

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Call Centre Manager Johannesburg, South Africa

 Oxyon People Solutions Ltd

Johannesburg

OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class productivity and other targets through daily monitoring, coaching & support. Very knowledgeable on all aspects Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements team KPI stats Daily monitoring and documented coaching of under-performers Deep dive into root cause

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Sassa - Team Coach

Randburg

 Negotiable

style="text-align:center">Contact Centre Team Coach

Based Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that the g and managing a team of +- 20 agents

M-kopa Team Coach

Randburg  Negotiable

Customer Service - Team Coach

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The position of the Team Coach is to lead an inbound maintain quality of service delivered in conjunction with customer goals and objectives. The Team Coach is expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered g and managing a team of +- 18 agents

Call Center Agent – Inbound

 Za Recruitment

Central Johannesburg

currently has openings in their call center to fill the roles of Inbound Call Center Agents. No previous experience experience, we encourage you to apply. Duties: Receive calls from customers and answer questions, receive complaints plus training, commission, and incentives. The post Call Center Agent – Inbound appeared first on freerecruit

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Call Center Agents

 The Slyk Group

eThekwini

 R15,000 to R20,000 per month

Call Center Agents, Chatsworth, Durban City, Company Name: The SlyK Group. Attention all Call center between Call Center Agents, Chatsworth, Durban City, Company Name: The SlyK Group. Attention all Call center

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Call Center Agent

 Moimooi

Cape Town Region

 R5000

Call Center Agent, Woodstock, Cape Town. Company Name: MoiMooi. Call Center Agents Needed. 6 Months Outbound Outbound Call Center Experience. Monday to Friday 8h30-17h00. Basic Salary R5000. Incentives Commission

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Centre Agent Salt River

 Thanda Human Capital

Salt River

 R24.75phr to R39phr

candidate say they have experience in contact centres your rebuttal should be that due to the fact they're their knowledge to be successful in the contact centre). During the training, you will be paid weekly to available vacancies at a USA Night Shift Call Centre and you rate will be adjusted to R6000 R500 completed, you will be placed at the USA Night Shift Call Centre. It's important to note that the training program absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable)

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