Areas include:
of complaints end-to-end Direct communication (telephonic and/or other) to keep clients informed on progress
client queries in a professional manner via email, telephone and live chat – Ensuring clients’ needs are met
front desk, reservations, guest services and telephone areas.
Afrikaans, a personable attitude, and excellent telephone etiquette are non-negotiable requirements. Experience
someone with a pleasant disposition who has good telephone etiquette and above average customer service skills
ability to work various telecommunications systems (telephone, fax machine, switchboard, social media) •Exceptional
ability to work various telecommunications systems (telephone, fax machine, switchboard, social media) •Exceptional
products through various channels, including telephonic, face-to-face, and on-site assistance. Ensure
products through various channels, including telephonic, face-to-face, and on-site assistance. Ensure