QUALIFICATIONS Grade 12 / Matric 6 months call centre experience JOB DESCRIPTION Role primarily involves QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
matters, service patterns, and customer input to back continuous enhancement efforts. Maintain flexibility Demonstrated empathy, patience, and a customer-centred perspective to offer exceptional service Ability
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations, Commercial Contact Centre has a permanent opportunity available for a Team The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches target(s) service productivity and performance in the contact centre through the achievement of agreed quality assessment
a Retention consultant in the Retention Contact Centre is to handle all consumer and business complaints Minimum Requirements: Matric Previous contact centre experience in a sales or retention environment product and systems knowledge. At least 3-year Call Centre/Customer Service experience At least 1 year Tracker
a Retention consultant in the Retention Contact Centre is to handle all consumer and business complaints Minimum Requirements: Matric Previous contact centre experience in a sales or retention environment product and systems knowledge. At least 3-year Call Centre/Customer Service experience At least 1 year Tracker
Passionate about sustainability and "giving back"
- Works comfortably under pressure
complaints and action taken Adhere to contact centre schedules and protocols Provide first time client You must have a minimum of 2 years in the call centre and administration industry You must have experience
complaints and action taken Adhere to contact centre schedules and protocols Provide first time client You must have a minimum of 2 years in the call centre and administration industry You must have experience
Book deliveries with logistics Check all orders on Back Order Follow up on delivery dates for orders with material and amend delivery dates if necessary. Send back-order reports to the Rep every day. Advise Customer