that monthly deliverables and KPI's are met by managing your team to achieve sales targets in line with & legislative requirements. Ensuring the Operations and relevant supporting processes and procedures implemented, monitored and maintained. Effective management and co-ordination of individuals to ensure optimum productivity by adhering to all the relevant people management processes Drive recognition and motivation activity maintain staff motivation and retention Optimise the operations productivity by effectively planning and co-ordinating
Excellent opportunity for a highly experienced OPERATIONS TEAMS LEADER - Based in Secunda. Allocate appropriate coordinate after-hour requirements from clients and operators. Assist with keeping relevant certification files order. Approval of Service Providers as required. Manage timekeeping records weekly and living out allowance coordinate after-hour requirements from clients and operators. Assist with keeping relevant certification files order. Approval of Service Providers as required. Manage timekeeping records weekly and living out allowance
that monthly deliverables and KPI's are met by managing your team to achieve sales targets in line with & legislative requirements. Ensuring the Operations and relevant supporting processes and procedures implemented, monitored and maintained. Effective management and co-ordination of individuals to ensure optimum productivity by adhering to all the relevant people management processes Drive recognition and motivation activity maintain staff motivation and retention Optimise the operations productivity by effectively planning and co-ordinating
Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities
Excellent opportunity for a highly experienced OPERATIONS TEAMS LEADER - Based in Secunda. Allocate appropriate coordinate after-hour requirements from clients and operators. Assist with keeping relevant certification files order. Approval of Service Providers as required. Manage timekeeping records weekly and living out allowance coordinate after-hour requirements from clients and operators. Assist with keeping relevant certification files order. Approval of Service Providers as required. Manage timekeeping records weekly and living out allowance
Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence ensure operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well standards in claims management. QUALIFICATIONS Minimum 3 years BPO operations management experience English etiquette Ability to multi task, prioritize and manage daily work activities JOB DESCRIPTION In this role Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence
Advanced computer literacy (MS Office) Managing the complaint management and unauthorised transaction dispute dispute teams Prioritising of client complaints Managing of complaints end-to-end Direct communication (telephonic after resolving a complaint The post Complaints Manager appeared first on freerecruit.co.za .
individual to assume the role of Service Manager at their dealership.
Primary
Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence ensure operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well excellence and maintaining high standards in claims management. QUALIFICATIONS English language proficiency etiquette Ability to multi task, prioritize and manage daily work activities JOB DESCRIPTION In this role Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence
is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with with clients via email, video, or phone call. Own reactive client success processes: cancellations, negative