primary responsibility will be to ensure that all customer queries are dealt with in an efficient manner
Parcel Perfect.
2 - 3 years' previous customer service experience in a similar role in the l
work productively under pressure.
Ability to manage time effectively.
Good communication skills
/>KEY PERFORMANCE INDICATORS
Manage discrepancy reports and advising clients of damaged
up on outstanding quotes.
Monitor/update customers on special shipments. Know truck arrival times
logistics experience, and can handle and resolve customer complaints professionally, then this position company as a Customer Service Agent. Your primary responsibility will be to ensure that all customer queries Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in a similar role in the l to work productively under pressure. Ability to manage time effectively. Good communication skills with (speak, write, read) KEY PERFORMANCE INDICATORS Manage discrepancy reports and advising clients of damaged
● Arranging collections ● DHL – switchboard ● Customer collections Desired Experience & Qualification Excellent planning and organizing skills ● Excellent Customer service and telephonic skills ● Excellent written oral communication skills The post Switchboard Operator appeared first on freerecruit.co.za .
that monthly deliverables and KPI's are met by managing your team to achieve sales targets in line with & legislative requirements. Ensuring the Operations and relevant supporting processes and procedures implemented, monitored and maintained. Effective management and co-ordination of individuals to ensure optimum productivity by adhering to all the relevant people management processes Drive recognition and motivation activity maintain staff motivation and retention Optimise the operations productivity by effectively planning and co-ordinating
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a suitably qualified and experienced internal customer service representative to join their team in Pinetown line with customer budgets and forecasts – OTIF defective free delivery, as well as managing the recollect recollect and supply of customer IBC packaging requirements. Must have a relevant BDegree/ National Diploma Salesforce. At least 4 years' experience in an internal/customer service role is required. Packaging expereince
Customer Services Consultant Job Description
Functional Area company company Customer Services Team Reports to
Customer Services Manager Employment Status commitment to consistently exceed the needs of our customers and partners for a more profitable future. Our Take ownership of the resolution of queries and customer satisfaction by conducting investigations into Query management system to provide resolution in order to create measurable levels of customer satisfaction
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Manage a portfolio of existing clients and accounts
Always offer first class customer service
Requirements:
Customer service orientation with a passion for exceeding
communication skills in English, Dutch and German.
Customer service experience required.
Solugrowth is looking for a Customer Service Agent for a client based in Boksburg within the Logistics Logistics environment to ensure that all customer queries are dealt with in an efficient manner and provides cross-selling them in an effective manner. RESPONSIBILITIES Manage discrepancy reports and advising clients of damaged Follow up on outstanding quotes Monitor/update customers on special shipment Know truck arrival times for minutes Daily reporting on unresolved issues to management and any written complaints received Forward possible
logistics experience, and can handle and resolve customer complaints professionally, then this position company as a Customer Service Agent. Your primary responsibility will be to ensure that all customer queries Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in a similar role in the l to work productively under pressure. Ability to manage time effectively. Good communication skills with (speak, write, read) KEY PERFORMANCE INDICATORS Manage discrepancy reports and advising clients of damaged