greeting members and delivering exceptional customer service assistance.
Key Performance
greeting members and delivering exceptional customer service assistance.
Key Performance
greeting members and delivering exceptional customer service assistance.
Key Performance
environment shall be considered. •The ability to manage incoming calls and emails and re-route enquiries switchboard, social media) •Exceptional customer service skills •Good knowledge of office software (particularly
environment shall be considered. •The ability to manage incoming calls and emails and re-route enquiries switchboard, social media) •Exceptional customer service skills •Good knowledge of office software (particularly
Reception areas operate at and deliver a high-quality service at all times.
Key Performance Areas downtime to a minimum
Reception areas operate at and deliver a high-quality service at all times.
Key Performance
downtime to a minimum
to make a placement. Responsible for excellent service delivery to members, advisors, providers and suppliers regional office facilities Member Retention via Service delivery Quarterly Surveys Results, Regional Offices Essential Minimum 3 years of experience in a customer service orientated environment within a Medical Scheme
replacement parts. Customer service. To provide an exceptional level of service to current and prospective