As a freelance community manager with a focus on weekends and public holidays, you must foster engagement loyalty. Included in this role, will be risk management, some content development and attendance of key their community. The post Freelance Community Manager – Weekends and Public Holidays appeared first on
your 5 years experience as a Cutomer relations Manager Internally. Collecting and analysing customer data activities Managing sales pipeline / opportunities for sales representatives Using CRM systems to manage relationships
Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities
in this role, the candidate will assist the Customer Relations Manager in all areas of customer care elements material through tracking and feedback.
Requirements:
strictly in accordance with the contractâs Quality Management System encompassing
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The Company
/>Customer Relations
Cash Management Procedures
Passenger Management Procedures
Security Procedures
Assist universal access passengers
Be polite and
tasks and procedures as detailed in the Passenger Management Procedures Protocols
Monitor fare evasion
fraud control
Clear busses during service and events
Ensure that cards of all passengers are checked
Pollinate Impact team. You will help us track and manage all member information in a soon-to-be-designed with attendees of both our virtual and in-person events, and by performing desk research to identify and and member outreach and onboarding strategies. Manage the membership outreach from the first and second new membership approvals. You will establish and manage regularly scheduled orientation sessions, encourage for trainings, tools, etc. Support Information Management of our membership, including: Maintain up-to-date
referring our company to friends Assist in organizing marketing events Track customers' preferences and customers' needs Refer issues and questions to managers if necessary Prepare product and customer reports
demonstrating a successful history of senior management in a comparable position. The role available companies. Responsibilities: Leadership and Team Management: Lead and supervise the welcome desk teams, providing companies. Address inquiries, provide information, and assist with various requests to enhance members' satisfaction adequate coverage during business hours and special events. Provide comprehensive training to welcome desk complex matters to appropriate departments or management as required. Communication: Liaise with internal
capturing and updating on all data systems
We celebrate your successes, endurances and life events with you. We constantly strive to innovate for purchases and other logistic arrangements. Provide assistance with member engagements and tempo activations