Responsibilities
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Customer-oriented individual required to provide technical support to customers and deal with other support Experience • More than 2 years' call centre and/or customer management experience (Solution training will
you will play a critical role in ensuring our customers receive prompt and efficient assistance through goal will be to provide excellent customer service and resolve customer inquiries and issues in real-time
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company company's USA customers. • They maintain high customer satisfaction and ensure customers are assisted messages. • Product Experts ensure that prospective customer callers are assisted with the information they process the sales on the new customer's behalf. • They also ensure that customers' devices are operational operational and that the customers understand how to use and maintain their hearing aids. REQUIREMENTS Minimum
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company company's USA customers. • They maintain high customer satisfaction and ensure customers are assisted messages. • Product Experts ensure that prospective customer callers are assisted with the information they process the sales on the new customer's behalf. • They also ensure that customers' devices are operational operational and that the customers understand how to use and maintain their hearing aids. REQUIREMENTS Minimum
looking for a rental agent for their branch in Boksburg Greet and assist customers, addressing inquiries damage. Promote and upsell additional services and inform customers about promotions. Maintain accurate phone/email inquiries. Matric. 2 Years experience in customer service or sales, preferably in car rentals. Strong
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps calls and interactions between Customer Support agents and customers. Evaluate call recordings and live Identify and document areas for improvement in agent performance. Collaborate with the training team and recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations Compliance and Risk Management: Ensure that all customer interactions comply with legal and regulatory
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