Customer Services Consultant Job Description
Functional Area company company Customer Services Team Reports to
Customer Services Manager Employment Status commitment to consistently exceed the needs of our customers and partners for a more profitable future. Our and soon other industries. We are a fast paces call centre and we assist Debt Counsellors via ticketing Take ownership of the resolution of queries and customer satisfaction by conducting investigations into
logistics experience, and can handle and resolve customer complaints professionally, then this position company as a Customer Service Agent. Your primary responsibility will be to ensure that all customer queries efficient manner and that a high level of client service is maintained. REQUIREMENTS South African citizen Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in a similar role in the logis Follow up on outstanding quotes. Monitor/update customers on special shipments. Know truck arrival times
The Inbound Supervisor is responsible for overseeing all aspects of the inbound customer support channels commitment to delivering excellent customer service. The Inbound Supervisor will lead a team, ensuring are met, and customer interactions are handled professionally and efficiently. Customer Support: Work Work with all inbound channels to address customer queries and issues promptly. Utilize a strong understanding about current sporting events to offer relevant customer assistance. Knowledge and Training: Stay updated
The Inbound Supervisor is responsible for overseeing all aspects of the inbound customer support channels commitment to delivering excellent customer service. The Inbound Supervisor will lead a team, ensuring are met, and customer interactions are handled professionally and efficiently. Customer Support: Work Work with all inbound channels to address customer queries and issues promptly. Utilize a strong understanding about current sporting events to offer relevant customer assistance. Knowledge and Training: Stay updated
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify Provide product and service information to customers Matric Must have Call centre experience – at least
Natal. A Customer Support Position has become available within the Support Centre, to ensure customer service successful candidate will be responsible for ensuring customer queries are resolved timeously and to a high degree multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part verbal communication skills. Provide sound customer service within a technical product environment. Excellent Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving
/>
Experience in handling ocean exports, customer service and front-office admin essential.
customer service, as well as assisting with the reception duties
Sandton, Johannesburg: INBOUND RESERVATION CONSULTANT Minimum Requirements: -Well presented and professional base) -Matric / Grade 12 -Minimum 5 years recent inbound reservations experience in the Travel Industry Sandton -To start as soon as possible Duties: -Full inbound reservations duties in a dynamic Domestic Management Travel Industry. The post Sandton, Johannesburg: INBOUND RESERVATION CONSULTANT appeared first on freerecruit
Call Center staff Needed At least one year call centre experience Ability to handle high volume work duties – Handle inbound calls Maintain accurate records Operate relevant call centre system Generous Generous basic plus comm and incentives. The post Call Center staff appeared first on freerecruit.co.za .
Self driven and highly motivated call centre consultants are needed. Training will be provided for free orientated. 1 Year experience an advantage The post Call center consultants appeared first on freerecruit