prepare you for a successful career in the contact center industry (should the candidate say they have experience aligned to available vacancies at a USA Night Shift Call Centre and you rate will be adjusted to R6000 R500 completed, you will be placed at the USA Night Shift Call Centre. It's important to note that the training absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable)
prepare you for a successful career in the contact center industry (should the candidate say they have experience aligned to available vacancies at a USA Night Shift Call Centre and you rate will be adjusted to R6000 R500 completed, you will be placed at the USA Night Shift Call Centre. It's important to note that the training absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable)
Representative is responsible for answering client calls, listening to their concerns, and solving problems Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively ▪ Ability to work under pressure. ▪ Ability to multi-task, set priorities and manage time effectively
Representative is responsible for answering client calls, listening to their concerns, and solving problems Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively ▪ Ability to work under pressure. ▪ Ability to multi-task, set priorities and manage time effectively
contact for policyholders in a fast-paced contact center environment. Your role involves processing billing RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment. Process billing contact for policyholders in a fast-paced contact center environment. Your role involves processing billing RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment. Process billing
contact for policyholders in a fast-paced contact center environment. Your role involves processing billing RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment. Process billing contact for policyholders in a fast-paced contact center environment. Your role involves processing billing RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment. Process billing
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims Service focus and telephone etiquette Ability to multi task, prioritize and manage daily work activities adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims Service focus and telephone etiquette Ability to multi task, prioritize and manage daily work activities
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims Service focus and telephone etiquette Ability to multi task, prioritize and manage daily work activities adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims Service focus and telephone etiquette Ability to multi task, prioritize and manage daily work activities
inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience