logistics experience, and can handle and resolve customer complaints professionally, then this position company as a Customer Service Agent. Your primary responsibility will be to ensure that all customer queries Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in a similar role in the l Follow up on outstanding quotes. Monitor/update customers on special shipments. Know truck arrival times for non-account clients. Run delivery reports by customer as and when required by management. Assist with
Customer Relations Manager: Elandsfontein: RNEG Customer relations management / Customer meetings Administration strategic reports, processes and procedures Imporve customer service offering Matric 5 years Sales and Marketing
Customer Relations Manager: Elandsfontein: RNEG Customer relations management / Customer meetings Administration strategic reports, processes and procedures Imporve customer service offering Matric 5 years Sales and Marketing
Responsibilities
procedures as and when required;
This is not a call centre position We are looking for dedicated, specialist in Customer Services Our client industry We are looking to recruit outstanding customer focused candidates who go above and beyond for clients. Overview of the role: Customer Engagement Agents make sure our customers are getting the best experience existing customers with exceptional services, by identifying customer needs, responding to customer queries collaborating with internal departments to optimize customer services and brand awareness. Key Responsibilities
logistics experience, and can handle and resolve customer complaints professionally, then this position company as a Customer Service Agent. Your primary responsibility will be to ensure that all customer queries Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in a similar role in the l Follow up on outstanding quotes. Monitor/update customers on special shipments. Know truck arrival times for non-account clients. Run delivery reports by customer as and when required by management. Assist with
with customers either by telephone, electronically or face-to-face Respond promptly to customer inquiries inquiries Handle and resolve customer complaints Obtain and evaluate all relevant information to handle product delivery information Perform customer verifications Set up new customer accounts Process orders, forms applications and requests Organise workflow to meet customer timeframes Direct requests and unresolved issues the designated resource Manage customers' accounts Keep records of customer interactions and transactions
with customers either by telephone, electronically or face-to-face Respond promptly to customer inquiries inquiries Handle and resolve customer complaints Obtain and evaluate all relevant information to handle product delivery information Perform customer verifications Set up new customer accounts Process orders, forms applications and requests Organise workflow to meet customer timeframes Direct requests and unresolved issues the designated resource Manage customers' accounts Keep records of customer interactions and transactions
that prides themselves on providing top-notch customer service and automotive expertise. They are looking experience as a Service Advisor or in a similar customer service role within the automotive industry is procedures.