Department Of Labour Customer Service Jobs Jobs in Johannesburg - Page 3

Call Center Agent – Inbound

 Za Recruitment

Central Johannesburg

Receive calls from customers and answer questions, receive complaints, or troubleshoot service issues. Resolve complaints or service issues. Obtain and capture customer information. Explaining products and services to customers customers. Exceeding company standards in customer service. Requirements: Grade 12 or equivalent national skills. Possess basic computer skills. Be customer service focused. Possess a genuine interest in administration administration, contact center, and customer service. The basic salary starts at R 5500 plus training,

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Management Agent Parktown

 Santam Insurance - Head Office

South Africa

Santam's Non-Motor Claims Service department has a position available for a Salvage Case Management Agent: the follow-ups on non-motor salvage by Salvage service providers. Ensures that salvage is sold as per complaints to the relevant Team Managers or Departments. Ensures that salvaged assets are auction-ready coming from the Merit Claims/ Non-Motor Assessing Departments. Ensure that the systems are utilized per the Salvage SOP. Identifies gaps between the Salvage department processes and that of the Assessing environment

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Drivers

 Freerecruit

Central Johannesburg

offences Do all other reasonable duties required by department Assist with translation of other languages when 20h00 TO 05h00 Give Driver Training to drivers/customers on handover of new vehicles Complete all necessary given. Move vehicles between dealership/suppliers/customers. Qualifications and Experience A minimum of Grade similar would be advantageous. Team orientation Customer orientation The post Drivers appeared first on

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Vodacom Postpaid : Call Centre Consultants

Randburg

 Negotiable

JOB:

The Customer Service Agent is responsible to effectively assist customers with general and imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated

M-kopa Team Coach

Randburg

 Negotiable

M-KOPA Customer Service - Team Coach

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The position of the Team Coach voice/messaging/email customer services team and to maintain quality of service delivered in conjunction conjunction with customer goals and objectives. The Team Coach is also expected to work within all teams of the the Contact Centre to ensure that Customer Experience is delivered all the time.

Main Responsibilities that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).

Call Centre

Johannesburg

Your Role:

• Customer Interaction: Handle incoming calls and Solving: Assist customers by resolving issues and providing product/service information.
• Data Entry: Accurately log call details and customer information.
• Team Collaboration: Collaboration: Work closely with team members to ensure customer satisfaction and meet team goals.

Sassa - Team Coach

Randburg

 Negotiable

inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work teams of the Contact Centre to ensure that the Customer Experience is delivered all the time.

Main that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).