incumbent will analyze training needs and prioritizes contact centre training in line with operational needs products. 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme alternative training methods and interventions with the Contact Centre Training Manager if the expected performance
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre products. 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme alternative training methods and interventions with the Contact Centre Training Manager if the expected performance
as character references (State their full name, contact number and relationship to you). Do not use family 5. The interview will be held at the training center in Mbombela. 6. We will notify the successful candidates
Engagement:
experience. Student Engagement: Create a student-centered and interactive learning environment. Encourage
experience. Student Engagement: Create a student-centered and interactive learning environment. Encourage
environment
provide Payslips on request
volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates align with the position requirements will be contacted for interviews.
provide expert consultation to faculty and CTL (Center for Teaching and Learning) on teaching practices to shortlisted candidates only. If you are not contacted within two months from the closing date of this