orders, utlilising the Kerridge system Deal with customers and address issues, compliments and complaints Resolution Skills Relevant Standard Operating Procedure Customer Relations Orientation Product knowledge Good warehouse
and process change implementation Assist with customer concerns and product, process and system audits machine or equipment breakdowns that will lead to customer line stoppages Ensure correct functioning and
and process change implementation Assist with customer concerns and product, process and system audits machine or equipment breakdowns that will lead to customer line stoppages Ensure correct functioning and
health and safety regulations Customer service: Maintain a high level of customer satisfaction by providing
health and safety regulations Customer service: Maintain a high level of customer satisfaction by providing
& site service records, databases, handling customer complaints and inquiries, coordinating the aftersales engineering / project engineering and aftersales or customer services and/or aftersales experience in an OEM
& site service records, databases, handling customer complaints and inquiries, coordinating the aftersales engineering / project engineering and aftersales or customer services and/or aftersales experience in an OEM
interpersonal abilities • Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and SharePoint
first aid knowledge. General computer knowledge (MS Office). Developmental approach to staff.
Computer skills essential with specific emphasis on MS Office, SAP, AutoCAD Mechanical, Inventor Advanced Project