Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards operation of IT services. Focusing on continual service improvement to enhance service delivery and process
Our client requires the services of a Technology Integrator (Expert) – Midrand/Menlyn/Rosslyn/Home Office Design Specifications to Technical team for any Customized developments objects. Preparation of test cases responsibility for closing the same within defined SLA's (Service Level Agreements). Important: A clear criminal Working understanding of Customer master data Working understanding of inbound and outbound interfaces
Our client requires the services of an Operations Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office of license services incl. all server and triades, both Linux and Windows License service upgrades Client fixing it-security issues Software migration and agent distribution Attendance in rolling on-call duty Infrastructure and relations between components License services, administration, and management Software administration docker) experience with public and private cloud services (e.g., Azure, AWS, Google) German speaking, or
Our client requires the services of a Software Engineer (Expert) – Midrand/Menlyn/Rosslyn/Home Office ROLE: Develop your own analytics and reports on Service Now platform Align with stakeholders to deliver deliver them their desired reports Use your Service Now experience to exercise governance on the reporting advantageous Min 8 years working experience in IT Service Management ESSENTIAL SKILLS Practical knowledge Generative AI, Scripting in ServiceNow, Virtual Agent) Alternatively sound JavaScript development experience
Experience in Solution Sales in the Payments / IT Service Industry within DevOps environment Responsibilities: company products and solutions to all potential customers Provide accurate forecasting of business and market ensure customer satisfaction Project manage the implementation and deployment of products, services and solutions to the customer Prepare proposals for the provision of products/services Follow up on new sales sales prospects and develop existing customers business needs Monitor and reporting on sales prospects
place July / Aug 2024 Our client requires the services of a Sales Executive (Permanent) Pretoria, Irene help us to expand their business activities and customer database in the Pretoria area. The Sales Executive and pursuing new sales prospects and maintaining customer satisfaction as well as meeting and exceeding targets. POSITION: Permanent ROLE: Promoting sales, servicing existing clients, and establishing new accounts to maintain a high level of service and client loyalty. Providing customers with an expected budget, payment
place July / Aug 2024 Our client requires the services of a Sales Executive (Permanent) Pretoria, Irene help us to expand their business activities and customer database in the Pretoria area. The Sales Executive and pursuing new sales prospects and maintaining customer satisfaction as well as meeting and exceeding targets. POSITION: Permanent ROLE: Promoting sales, servicing existing clients, and establishing new accounts to maintain a high level of service and client loyalty. Providing customers with an expected budget, payment
company products and solutions to all potential customers Provide accurate forecasting of business and market ensure customer satisfaction Project manage the implementation and deployment of products, services and solutions to the customer Prepare proposals for the provision of products/services Follow up on new sales sales prospects and develop existing customers business needs Monitor and reporting Build and maintain with strategic customers to understand their environment and requirements Research customer needs and assist
providing technical assistance and support to customers, internal teams, and field technicians. This position excellent problem-solving skills, and exceptional customer service abilities THE ROLE Technical Support: Provide Provide prompt and effective technical support to customers and internal stakeholders via phone, email, or all customer interactions and technical issues in the support ticketing system. Customer Service: Guide Guide customers through troubleshooting processes and provide clear instructions and explanations. Escalate
providing technical assistance and support to customers, internal teams, and field technicians. This position excellent problem-solving skills, and exceptional customer service abilities Technical Support: Provide prompt prompt and effective technical support to customers and internal stakeholders via phone, email, or in-person all customer interactions and technical issues in the support ticketing system. Customer Service: Guide Guide customers through troubleshooting processes and provide clear instructions and explanations. Escalate