upselling additional services, resolving issues, providing extensive customer service to local and foreign
Drivers License and own transport.
3 years of Customer Facing experience in a selling type environment
***THIS POSITION REQUIRES CUSTOMER FACING SALES EXPERIENCE***
At least 2 years of customer facing sales experience
Excellent planning
looking for an experienced Customer Relations Agent to join their dynamic team. Service Excellence – Provide Provide the required service to clients as per the SOP Deal with external and internal enquiries, provide feedback qualification is a prerequisite, and any relevant Customer Service Experience will be an advantage Excellent
between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the decision and behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication
between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the decision and behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication
relationships with customers by understanding their needs and providing excellent service by email, phone
/>Responsibilities:
needs and promote our service offerings.
the Company's reputation by ensuring that all Customer requests are executed in a timely and professional maintaining open customer PO's. Managing rental engine transactions. Preparing Customer Sales Force entry documents. Validating Customer details on SA Menu and Sales Force. Loading new Customer Details. Preparing Compliance Department for authorisation. Assisting the Service Centre department with the opening of order tasks administration. Provide assistance and support to the Customer Service Department. Perform all other duties as required