member of our team, the purpose of this role is to manage new business team and take responsibility to execute report to: You'll be based within our Client Operations division at our head office in Sandton, Johannesburg Consultants • Monitoring workflow and service levels • Manage escalated queries process and ensure the efficient methodology • Identify training requirements • Manage and improve the overall customer experience • Provide Implementation of agreed initiatives to improve operational efficiency and customer experience • Insure that
member of our team, the purpose of this role is to manage new business team and take responsibility to execute report to: You'll be based within our Client Operations division at our head office in Sandton, Johannesburg Consultants • Monitoring workflow and service levels • Manage escalated queries process and ensure the efficient methodology • Identify training requirements • Manage and improve the overall customer experience • Provide Implementation of agreed initiatives to improve operational efficiency and customer experience • Insure that
patterns, trends, and opportunities that drive operational efficiency and improve customer experience. Who'll Johannesburg head office. You'll report to the Manager: ICT. Your knowledge: • Data Collection and Processing: recommending appropriate technologies. Stress management. • Knowledge manager: Promoting knowledge sharing and best practices within the ICT team, establishing knowledge management processes, and fostering a culture of continuous Organisational and multitasking abilities: The capacity to manage multiple tasks efficiently and prioritize responsibilities
in Sandton, Johannesburg. You'll report to the Manager: Outbound Sales. Your qualifications: • Grade 12 Recruitment of Staff (CC Agents, team leaders etc) • Manage motivation and recognition program • Single Line ownership • Pro-active and innovative • Relationship Management
in Sandton, Johannesburg. You'll report to the Manager: Outbound Sales. Your qualifications: • Grade 12 Recruitment of Staff (CC Agents, team leaders etc) • Manage motivation and recognition program • Single Line ownership • Pro-active and innovative • Relationship Management