Health, Environment, Risk and Quality (SHERQ) Department and reports directly to the Manager SHE: Environment risks. Provide portfolio specific services as expected by other Departments Advise on discipline technology Interface with other disciplines to ensure quality service delivery and benchmarking. Influence business decisions opportunities for improvement. Continuously improve on services, identify improvement opportunities, and implement and maintain transparent relationships with the service providers and surrounding communities. Participate
orders and prepare them for shipping, ensuring the correct items and quantities are selected. Goods in and
accounting and clerical support to accounting department. Reconcile accounts in a timely manner. Responsible
leased/owned properties Conclude/renew lease and service agreements Project management of relocation activities compliance with terms and conditions of lease/service agreements Organize regular inspections of leased/owned Supervise services (if applicable, depends on situation): - corporate catering - mailing services - access management - housekeeping - parking lots - other services. Organize and control maintenance of leased and and own facilities Tender/ organize services by external suppliers, vendors Leased/owned facilities management
determine the nature of the service or repair. Conducting routine equipment servicing out in the field. Repairing
customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy Maintain 99% inventory of 95% or higher through timely and efficient service. 95% or higher customer satisfaction Inventory and external audits. Satisfactory audit results Service Level Agreements (SLAs) Meet or exceed SLAs with management skills. Excellent communication and customer service skills. Ability to work under pressure and meet
customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy Maintain 99% inventory of 95% or higher through timely and efficient service. 95% or higher customer satisfaction Inventory and external audits. Satisfactory audit results Service Level Agreements (SLAs) Meet or exceed SLAs with management skills. Excellent communication and customer service skills. Ability to work under pressure and meet
Training accountability and responsibility Head of department/ line manager: Accountable for ensuring that
Training accountability and responsibility Head of department/ line manager: Accountable for ensuring that
and coordinate events with business partners and service firms in variety of sectors, including manufacturing