targets by actively promoting company products and services to new and existing customers. Source new long-term Serve all counter customers efficiently and professionally, ensuring prompt assistance and a positive clearances. Ensure payments submitted by customers are correct and handle all administrative work accurately. Handle telephonic communication in a friendly and professional manner, providing prices, quotations, and information range. Proven experience in sales and customer service roles, preferably in a technical or related industry
targets by actively promoting company products and services to new and existing customers. Source new long-term Serve all counter customers efficiently and professionally, ensuring prompt assistance and a positive clearances. Ensure payments submitted by customers are correct and handle all administrative work accurately. Handle telephonic communication in a friendly and professional manner, providing prices, quotations, and information range. Proven experience in sales and customer service roles, preferably in a technical or related industry
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
information. Send and submit quotations using correct pricing and according to company policy. Set up information, sources, etc. Always maintain professionalism, tact, diplomacy, and sensitivity to portray
information. Send and submit quotations using correct pricing and according to company policy. Set up information, sources, etc. Always maintain professionalism, tact, diplomacy, and sensitivity to portray
selling / promoting the full range of products and services offered by the company within various market segments CRM/financial operating system Ensure that the correct discount structures are applied – after consultation
selling / promoting the full range of products and services offered by the company within various market segments CRM/financial operating system Ensure that the correct discount structures are applied – after consultation
Liaising with customers to understand and receive correct specifications. Completing and updating quotations
Liaising with customers to understand and receive correct specifications. Completing and updating quotations