service will be considered. This is a full-time working from home role, with flexibility offered by the processes and work efficiently. The person should be a self-starter and be able to work on their own as process At least 5 years Financial Services Industry work experience in a senior role Be able to learn and
customer call backs to provide an update on the progress of the query
Working Hours
Experience:
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be information and ideas as presented verbally • Ability to work in a continually challenging environment • Understanding India to facilitate service delivery • Ability to work independently with minimal supervision Minimum 6 performance and lead process meetings / calls. In addition to call service levels, customer satisfaction
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be information and ideas as presented verbally • Ability to work in a continually challenging environment • Understanding India to facilitate service delivery • Ability to work independently with minimal supervision Minimum 6 performance and lead process meetings / calls. In addition to call service levels, customer satisfaction
be responsible for lead generation and outbound calling. Great opportunity to grow with the business and Commission We encourage recent graduates to apply no work experience required.
be responsible for lead generation and outbound calling. Great opportunity to grow with the business and Commission We encourage recent graduates to apply no work experience required.
Operating Systems (Windows 10/11) and MAC
party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets maintenance Onsite IT Support and Project installation work Escalation in accordance with SLA Experience: Minimum Operating Systems (Windows 10/11) and MAC Good working knowledge of Windows Server Operating Systems Experience
applicable paperwork/procedure administration Will work closely with the billing company in order to ensure complete with the patient Further this individual will work with the billing company to manage the accuracy assertiveness and diplomacy is required Answering of all calls in a professional, courteous and efficient manner
applicable paperwork/procedure administration Will work closely with the billing company in order to ensure complete with the patient Further this individual will work with the billing company to manage the accuracy assertiveness and diplomacy is required Answering of all calls in a professional, courteous and efficient manner