other and are committed to the success of our customers and the business. At Hertex every day counts. activities of International product ranges to customers in the allocated area and develop new business and exceeding sales budget • Visit high profile customers • Develop new business and identify sales opportunities budget • Build productive relationships with customers, employees and International fabric brands • Support in team • Sales, New business development, Customer service, Product Knowledge, Negotiating skills, Presentation
opportunities with new customers and secure profitable revenue Manage existing customers (where allotted) and relationships with customers Present and promote full range of products and services Manage negotiations Procurement Managers Perform needs analysis of customers current and future requirements, to promote affective internal paperwork is correct for new sales, so customer receives billing, invoices and pod's Diploma in
opportunities with new customers and secure profitable revenue Manage existing customers (where allotted) and relationships with customers Present and promote full range of products and services Manage negotiations Procurement Managers Perform needs analysis of customers current and future requirements, to promote affective internal paperwork is correct for new sales, so customer receives billing, invoices and pod's Diploma in
Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking support to both our internal staff and external customers. The Role: In this role, you'll be the go-to person supporting our valued external customer base. Remote IT Telephone Support for customers Remote assistance covering mail routing, and account management Logging customer queries and updating tickets with SLA time Remote (2016/365) Familiarity with on-prem and hosted email services like Office 365 & G-suite Advanced Networking
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
Attention to detail Work under pressure Excellent customer service skills Sound understanding of Incoterms Must
Attention to detail Work under pressure Excellent customer service skills Sound understanding of Incoterms Must
market
Technical Account Manager works closely with customers to understand and improve their client journey recommendations on how to get the most from products/services Own proactive processes: host webinars, assist with company and actively using products/services. Build customer loyalty to reduce churn and increase upsell