Are you an experienced Inbound Tour Consultant with experience supervising staff working for a Travel Experience required: Must have a minimum of 5 years inbound consultant experience in Southern & East Africa manage remote consultants Sales Cultivate excellent agent, supplier & guest relationships Guide the team
airline reservations systems & handle voice calls in English & German may include some written service levels.
Demanding and time-sensitive call center environment
Requirements
Native considered)
Located in South Africa
Permanent residence permit/ South African ID holders only
Excellent Remuneration: R200 000 CTC per annum
2. Full-time, Permanent contract: 40 hours per week at 8-9 hours shifts Savings
Please note: We are a Contact Centre operating on a 24/7 basis, thus all shifts are
punctual Ability to Multitask Responsibilities: Inbound leads (calls and emails) are distributed according to answering of all incoming emails & sales phone calls Phoning up new leads to do a needs analysis with customers with product demo's Assisting with follow-up calls Thank you for applying with RareCruit Follow us
punctual Ability to Multitask Responsibilities: Inbound leads (calls and emails) are distributed according to answering of all incoming emails & sales phone calls Phoning up new leads to do a needs analysis with customers with product demo's Assisting with follow-up calls Thank you for applying with RareCruit Follow us
character references. 3. RSA ID document OR proof of permanent residents' status. To apply: Log on to https://www the code 26031 3. Select the qualification option called: 48872 National Certificate IT Systems Development RSA ID/Permanent Resident's status. What happens after you apply? 1. ZTQ Solutions (or our agents) will full-time course. 5. RSA citizen or citizen with permanent resident status. Stipend - R2500
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements customer requests from varied inbound sources into the company's Call Management System. Required to can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
targets Strong phone presence and experience in cold calling Proficient with corporate productivity and web sales opportunities through inbound lead follow-up and outbound cold calls, emails and client connects
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Employer: Assmang Group PTY(LTD) Receiving Unload inbound shipments safely and move bulk material to correct stack and store the bulk material. Quality Ensure inbound and outbound shipments are accurate and free of
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