Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record ITC
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements customer requests from varied inbound sources into the company's Call Management System. Required to can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
communicate fluently in English and Afrikaans • 1 year call centre or customer service experience Key Competencies:
information relating to sales tickets, inbound & outbound calls in the CRM system (Salesforce) at all software experience (desirable). Experience in inbound phone and email sales. Proficiency with computers
information relating to sales tickets, inbound & outbound calls in the CRM system (Salesforce) at all software experience (desirable). Experience in inbound phone and email sales. Proficiency with computers
Consultant Urgently looking for top outbound sales call centre agents that can make a positive difference to
Employer: Assmang Group PTY(LTD) Receiving Unload inbound shipments safely and move bulk material to correct stack and store the bulk material. Quality Ensure inbound and outbound shipments are accurate and free of
Employer: Kolomela Group PTY(LTD) Receiving Unload inbound shipments safely and move bulk material to correct stack and store the bulk material. Quality Ensure inbound and outbound shipments are accurate and free of
At least 1 year’s supervisory experience at an inbound tour company, along with previous senior consultant consultant experience of at least 10 years Safari/inbound travel experience Excellent systems knowledge –
of shopping centres, seeking a marketing manager – overseeing a number of shopping centres in Gauteng represent the agency on-site at an exclusive shopping centre in Jhb, Gauteng. The person will be responsible above-the-line and below-the-line campaigns for the shopping centre. They must also grow tenant relationships and build flair Excellent communicator Must have shopping centre experience. Should you not have received a response Only people with previous experience in shopping centre marketing need to apply. Must reside in Jhb, Gauteng