performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
Responsibilities: ● Handling of incoming and outgoing calls by means of a friendly and well-informed service administrative skills (e.g. typing, filing, returning calls, taking messages, visitors’ log sheets, etc.) ●
with company standards; receiving all incoming calls and distributing them to the appropriate extensions 1. Manage Switchboard 2. Receiving of Incoming Calls 3. Message taking 4. Greeting visitors and customers
screening and forwarding incoming phone calls; – Manage 200 calls a day; – Ensure reception area is tidy
Branch Manager · Reception relief as required · Calling Customers as required · General Admin duties Interested
Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record
Job description Cold calling Lead generation Database building Natural sales ability Industry experience
Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record
short term insurance documents including answering calls. Requirements/Duties: · must be fully bilingual
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