necessary to follow up the status of all open service requests, bugs and product enhancement requests
and lessons learnt feedback for more improved services.
agents to ensure optimal sales performance and service deliverance within a leading Telecommunications
agents to ensure optimal sales performance and service deliverance within a leading Telecommunications
constraints, price movements, new products and services etc.
internal and external processes resulting in customer service excellence both within the organisation and to
& Problems tickets) within defined SLA's (Service Level Agreements). User interface transactional
This role will lead and realise the Power-as-a Service (PaaS) energy performance and optimisation strategies
Federate identities, Roles & Access Management. Service Management: Incidents Monitoring, manage SLAs,
internal and external processes resulting in customer service excellence both within the organisation and to